Frequently asked questions
What is a figurine
Figurines are our solid, fully 3D printed characters. They’re sculpted for display and storytelling—perfect for shelves, desks, or gift boxes. They shine with expressive poses and detailed charm.- No moving parts—just pure character- Ideal for collectors, decor, or themed sets- Printed as one solid piece (or carefully assembled).
What is the difference between Zibblies and your other figurines?
Figurines are our solid, fully 3D printed characters. They’re sculpted for display and storytelling—perfect for shelves, desks, or gift boxes. They shine with expressive poses and detailed charm.- No moving parts—just pure character- Ideal for collectors, decor, or themed sets- Printed as one solid piece (or carefully assembled).
Zibblies are our playful, movement‑friendly characters! Each one is designed with gentle articulation or flexible motion points that let them wiggle, sway, or bounce. They make perfect little desk companions—fun to fidget with, soothing to watch, and full of personality. Their soft, repetitive motion offers a calming, grounding effect, making them great for stress relief or quick sensory breaks throughout the day.
How big are your characters?
Most of our characters stand at a mighty 1.5 inches tall—small enough to perch on your desk or shelf, but full of personality! Some may be a little taller or smaller depending on their design (like big hair, hats, or dramatic poses), but we always aim to keep them compact, collectible, and adorable.
We size them this way on purpose—it’s the sweet spot for charm, portability, and print perfection.
Are 3D‑printed products heat‑resistant?
Our 3D‑printed items are not designed for high heat.
PLA, the material we use, begins to soften around 55–60°C (131–140°F), so prolonged heat exposure can warp or deform the product.
To keep your item looking its best:
• Avoid leaving it in hot cars, near stoves, radiators, or in direct sunlight for extended periods.
• Safe for everyday indoor use.
• Outdoor use is fine as long as the item is kept in partial shade, moderate temperatures, and away from direct sun exposure.
Why?
PLA is an eco‑friendly, plant‑based material that prints beautifully with a matte, premium finish—but it’s more sensitive to heat than traditional plastics.
Are these products safe for young children?
Our products contain small parts and are not suitable for children 0-3 years old.
Safety guidance:
• Items should be handled with supervision when young children are present.
• These products are not intended for unsupervised play.
• Keep out of reach of toddlers to prevent choking hazards.
Why this matters:
3D‑printed pieces are small, detailed, and designed for display or gentle handling—not rough play.
How do I clean and maintain my Solara soap dish?
To keep your Solara soap dish looking its best and ensuring optimal drainage, we recommend regular cleaning to prevent soap scum buildup.
- Hand Wash Only: Gently clean the dish and base using lukewarm water and a mild soap.
- Avoid Abrasives: Do not use abrasive scrubbers or harsh chemical cleaners, as these can scratch or damage the finish of the material.
- Simple Maintenance: Since the Solara collection is designed for maximum airflow, a quick rinse and wipe-down during your regular bathroom cleaning routine is usually all it takes to maintain its sleek appearance.
When will I get my order?
We’re so glad you asked! Every Layerplay character is made with love, care, and a touch of magic. Here’s how it works:
Made Just for You
Each item is made to order, which means we don’t pull it off a shelf—we print it fresh, just for you. Your character gets its own moment in the spotlight.
Quality Comes First
Before anything ships, we give your keychain or character a full check-up to make sure it’s looking sharp, standing strong, and ready to charm. No shortcuts—just quality you can feel.
Shipping & Tracking
Once your order is packed and ready, we’ll send you an email with tracking info so you can follow its journey. Please check your inbox or junk mail. We strive to ship 1-3 business days from when your order is received. This is not delivery time. Delivery times vary depending on where you live and shipping speed selected, but we always aim to get your characters to you as quickly (and safely) as possible.
We cannot guarantee the date of delivery. We are not responsible for lost orders during transit. Please double check delivery addresses. We are not responsible for wrong delivery location due to wrong address provided.
Thanks for your patience—good things take time, and your character or keychain is worth the wait!
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case within the first 7 days, let us know and we'll do our best to work with you to make it right.
What materials are used?
We use PLA, a plant‑based, eco‑friendly plastic that’s safe, durable, and perfect for colorful, detailed prints.